Posted by : Amanda Stein Wednesday, October 14, 2015


With over 75 million millennials in the United States (roughly 24% of the U.S. population), it is important to understand the mindset and expectations of the one of the most educated and diverse generations in American history. As these people age, they will play an important part of how you advertise, structure your business and provide customer service. This infographic is an excellent resource piece for the expectations of millennials when it comes to customer service.

Delivering Excellent Customer Service: What Millennials Expect
by Ghergich.

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