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- How to Deal With Negative Comments on the Internet
Posted by : Amanda Stein Monday, December 30, 2013
For anyone who's ever posted something on the Internet, there may be a time wherein you got a negative response over something you said without meaning to. Maybe you posted something out of carelessness, pride, or the need to speak your mind, and someone replied to you with rude words that made you feel bad about it. Let's face the fact that whatever you say and do online will be viewed publicly, and that can make you vulnerable to people who won't like what you said or they just want to be nasty without good reason. Nevertheless, we must learn to deal with negative Internet comments and be more careful about posting anything online.
Here are some healthy ways to change that mindset and learn to get through the online backlash of negativity and trolling. If ever someone said something mean to you online, there are ways to deal with this.
1. Don't jump to conclusions immediately. Read first and understand.
Analyze the comment thoroughly. Maybe the person didn't had the intention you had in mind when you read it first. Did this person wants to offend you, criticize constructively, or just feet the need to correct you about something? Think first before posting anything that can give more problems than resolve it. Remember that words can kill even when said behind a computer screen.
2. Put yourself in the other person's shoes.
Try reading your post or comment like you're seeing it for the first time. Maybe you really said something wrong and you have to understand why that person replied to you snappily.
3. Don't be defensive.
Being defensive with your reply means that you got really offended, and that will give satisfaction to the person who was rude to you online. If you really need to reply to the person with the intention of correction, you have to think twice, thrice, even a hundred times if you must, before posting what you want to say. Choose your words carefully before you hit on the reply button.
4. As it's always said, don't feed the trolls.
You probably heard this line many times, but it's always repeated with good reason. Trolls are those Internet users who like to respond to posts nastily, in the hopes of provoking a fight among other users. It's easy to spot the troll along your comments section, and it's best to ignore , delete the comment or block the person, if it's possible. Sometimes, your followers or other online users will do the defending for you, especially if they know that you don't have such bad intentions to stir up trouble.
5. If you made a mistake, apologize sincerely.
If you realized that you hurt people with what you posted, acknowledge your mistake and say sorry. Then, don't do the same thing again when you're going to post that blog entry or a comment. Part of being an online netizen means being responsible for everything you do and post. Think of this negative experience as something you'll learn from and will help you become a wiser Internet user.
6. Learn to laugh at yourself and let go.
You're not the only one who made a boo-boo online. There's bound to be other people who will make bigger and more embarrassing online flubs. Being burned online with comments isn't going to kill you. Sometimes, you have to take yourself less seriously and laugh if the situation calls for it. Find positive ways to deal with the situation and let go. It's difficult at first, but not dwelling so much on the situation and doing other things offline is the first step to getting over a negative Internet comment.
7. Ask yourself, "What have I learned from this?"
If you don't make mistakes, you don't learn. Think of this situation as something that can help you deal better with online negativity. Don't let harsh comments get you down!
People have always felt braver on the Internet when it comes to posting comments. They think that no one can track them down because they can be anonymous all the time. The truth is, meanness and nasty words have long-lasting impressions and no one can take back what was already posted and have done some sort of damage. Maybe the reason why there's no "undo" button for nasty online behavior is because we all need to learn from these messy online negativity. Being careful with words and considering other people's feelings can help make our Internet use smoother and better for everyone, including ourselves.
About the author: Cameron Haney is a college student who spends a lot of time online like everyone else. She once wrote something about her negative online experience and her prof thinks it's a superior essay. Since then, she now thinks twice before posting something.